Shipping policy

At Mic Mar Crafts, we strive to deliver your handcrafted items safely and promptly. Below are the details of our shipping process, including estimated times, costs, and international shipping options.

Processing Time

All of our wooden signs are handcrafted with care. The time we need to prepare your order for shipping varies based on whether it's a custom or ready-made item.

  • Custom Orders: Processing time for custom wooden signs is typically 1-2 weeks depending on the complexity of the design and our current order volume. You will receive a digital proof for approval before production begins, which can affect processing times.
  • Ready-Made Items: Non-custom, ready-made items usually ship within 3-5 business days.

Please contact us if you need your order by a specific date, and we’ll do our best to accommodate your request.

Shipping Times and Rates

We offer a variety of shipping options to meet your needs. Once your item is ready, shipping times will vary depending on your location:

  • Domestic Shipping (U.S.):
    • Standard Shipping: 3-7 business days
    • Expedited Shipping: 2-3 business days

Shipping rates are calculated at checkout based on the size, weight, and destination of your order.

  • International Shipping:
    • Shipping times vary based on the destination, typically ranging from 7-21 business days.
    • International buyers are responsible for any customs duties, taxes, or additional fees that may apply upon arrival.

Please note that international orders may experience delays due to customs clearance. Be sure to check your country’s regulations before placing an order.

Rush Orders

We understand that sometimes you may need your order in a hurry! If you need your item faster than our standard processing time, please contact us before placing your order to inquire about rush processing. Additional fees may apply for rush orders.

Shipping Carriers

We partner with trusted carriers such as USPS, UPS, and FedEx for domestic and international shipping. You will receive tracking information via email once your order has shipped so you can monitor its progress.

Packaging

All items are carefully packaged to ensure they arrive in perfect condition. If your order is a gift, we offer gift wrapping options at an additional fee. Simply select this option at checkout, or contact us to request special packaging.

Order Tracking

Once your order is shipped, you will receive a confirmation email with tracking details. If you do not receive your tracking information, or if there are any issues with delivery, please contact us at [your contact email].

Lost or Delayed Shipments

If your package is delayed or lost in transit, please reach out to the shipping carrier first with your tracking number. If you require further assistance, feel free to contact us, and we will help resolve the issue to the best of our ability. Please note that we are not responsible for shipping delays due to the carrier.

Shipping Address

Please ensure that your shipping address is accurate when placing your order. We are not responsible for packages sent to incorrect addresses provided by the customer. If you notice an error, contact us immediately, and we will do our best to update the address before your order ships.

International Customs and Duties

International buyers are responsible for any customs fees, duties, or taxes that may be imposed by their country upon delivery. These charges are not included in the item price or shipping cost and are beyond our control. We recommend checking with your local customs office for more information on potential fees before placing an order.

Questions About Shipping?

If you have any additional questions about shipping or need assistance with your order, please feel free to contact us at info@micmar.shop. We’re here to help!